Today I am feeling happy and relieved. That’s how you want to feel after you’ve done a presentation. The presentation I gave was for Network Ireland Waterford, an organisation for women in business. They were running a Let’s Talk Digital event; I talked about creating brilliant content and Linda O’Connell from Digi Nomad demystified SEO.
It was delightful to get back into the content training game after the summer. I gave people a whistle-stop tour of the storytelling module on my content training course, showing people how to use the storytelling techniques of bestselling authors to create brilliant content.
Why Bother Writing Content
Before I launched into the techniques, I talked about why brilliant content is worth writing in the first place. It comes down to this. If you invest time in telling an interesting story, it will stick in people’s minds when they’re reading it.
They’ll remember you and ultimately they’re more likely to buy from you. It also saves you time because once you’ve written your story, you don’t need to keep creating content from scratch every time. And it does actually get results you can measure.
First Storytelling Technique: Character
Then I launched into the three storytelling techniques. The first one is character. I believe that by treating customers as characters in your story, you can get under their skin, understand them better and create content that speaks to them. Authors create character sketches, or profiles of their characters, to get to know their characters.
You can a character sketch for your customers, to figure out what they buy and how they buy it. Above all, you can identify a problem they have that needs solving – and demonstrate how you can solve it.
Second Storytelling Technique: Plot
The second storytelling technique, plot, will help you tell the story of how you solve your customers’ problems. In the presentation, I talked about the three-act structure, the classic plot structure of beginning, middle and end: First, you set the scene, then you get to the heart of the action and finally you reveal the solution.
In the case of your customers, you would first lay out the problems and then talk about the actions you took to solve it. Finally, you reveal the solution you arrived at, and what outcome you achieved for your customers, both practical and emotional.
Third Storytelling Technique: The Senses and Language
The third storytelling technique centres more on the words you use when you’re telling the story. It’s called Language and The Senses, and it helps you to describe your services more vividly. You draw on all of your senses to create memorable product descriptions. You can have fun writing product descriptions comparing your product to a food, a song or a smell, and this helps customers to feel as if they’re holding your product in their hands.
Language is also important in setting the tone for your content; in other words, what kind of atmosphere do you want to create. I talked about how to choose words to describe your business and your customers, to create either a chatty, friendly tone, or a more professional, polished tone. I also showed them how to avoid the pitfalls of corporate, clichéd language.
Finally, I gave a quick plug for my content training course, and if you want to find out more about how you can learn to tell your own brilliant business story, drop me an email on firstname.lastname@example.org for more info.