In the glory days before the pandemic, people could walk into your shop or restaurant and sample your goods. They could pick them up, smell them, taste them. If you have a service, people were able to meet you at networking events and go to your presentations. Now we have to do it all online, and that’s why it’s more important than ever to describe your products in a way that speaks to your customers. That’s how you create memorable content.
What you want to do is create a sort of 3D effect with the words you use. You describe your products in a way that makes customers feel almost as if they were picking them up, smelling and tasting them. And you describe your products as if you were sitting across the table from your customers, having a good chat over a cup of coffee.
When authors are describing things, they use vivid language that draws on all of the senses, e not just sight. They use language to describe the worlds they create, so you can lose yourself in it as a reader and feel as if you were in that world yourself. When I deliver my content creation course, I share a technique I call Setting and the Senses, which aims to help people improve their descriptive skills.
Setting and The Senses
The setting in a book is the world where a story happens. For your business, it’s your place of business. Some people are lucky enough to have businesses that are set in beautiful locations. You can certainly put up lovely images of your restaurant, hotel or tourist attraction, but vividly descriptive words will enhance those images and help people feel they’re taking a tour of your world.
You can describe what people will see when they come to your place of business, but also share the sounds they will hear, the tastes and smell they will experience. With your descriptions, you can help people feel as if they were actually in the forest where you offer forest bathing, or eating a meal in your scenic sea-view restaurant.
Sensual Product Descriptions
If you sell beautiful products like jewellery or food, you can have fun describing these products using all five of your senses. You can describe what your product looks and feels like, but also the sounds, smells and tastes people might associate with your products. For example, your financial products might give people the same feeling of warmth and security they get when they sit by the fire on a winter evening, feeling the heat, smelling the wood and watching the flames leap.
You might say, ‘But I’m producing jewellery. How could I compare it to a food?’ You may not be able to make a direct comparison, but you could write about food your jewellery might make people think of, or imagine what sort of meal people might be eating while they wear your jewellery.
You can also take this approach with a service business that doesn’t have a tangible product. You can create a symbol for your business, an image that customers can see in your mind when they think of your business. When you’re writing your content,
You can then use words that tie in with that reinforcing the image in your customer’s mind. For a coach, that symbol might be a candle, its light guiding people through the darkness of confusion, towards clarity of thought and a life filled with light. And you might use phrases like ‘seeing clearly’ ‘guiding light’ and ‘beating the darkness.’
Describing your products in this playful way can be a lot of fun, and it will bring your products to life for your customers. If you’d like to learn how to tell riveting stories about your products, please get in touch. You’ll find all my details on my nifty digital business card, email, phone, website etc. Click on the link to view my card.